Shipping policy
Shipping Policy
Last updated: September 12, 2026
At ebabel, we currently ship our products exclusively to customers located in the United States.
1. Shipping Destination
At this time, we ship only to:
United States
We currently do not offer shipping to other countries.
2. Free Express Shipping
We offer free express shipping on eligible orders.
There is no additional shipping charge for our standard express shipping service.
3. Delivery Time
Our estimated delivery time is:
2–3 business days
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, customs or other circumstances outside our control.
4. Order Processing
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on product availability and order volume.
If there is an unexpected delay in processing your order, we will make reasonable efforts to inform you.
5. Tracking
When tracking information is available, it may be provided to you by email or through the contact information supplied when placing your order.
Customers should ensure that their shipping address and contact information are accurate and complete.
6. Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.
7. Lost or Damaged Packages
If your package appears to be lost, delayed, or damaged during delivery, please contact us at:
We will work with the applicable shipping carrier to investigate the issue and assist you.
8. Contact
For questions regarding shipping, please contact:
ebabel
37 Bis Rue des Prairies
03200 Vichy, France
Email: contact@ebabel.shop
Phone: +33 7 73 99 56 12