Terms of Sale

Last updated: September 12, 2026

These Terms of Sale govern purchases made through the ebabel online store.

1. Seller Information

Business name: ebabel
Address: 37 Bis Rue des Prairies, 03200 Vichy, France
Email: contact@ebabel.shop
Phone: +33 7 73 99 56 12

2. Products

ebabel offers handmade bags and related products.

Each product may have slight variations in color, texture, stitching, dimensions, or appearance due to the handmade nature of the products.

3. Product Information

We make reasonable efforts to provide accurate product descriptions and images.

However, colors displayed on a customer's screen may vary slightly from the actual product depending on the device and display settings.

4. Prices

The applicable price is the price displayed on the website at the time the order is placed.

We reserve the right to modify prices, promotions, and product offerings at any time.

Changes will not affect orders that have already been confirmed.

5. Order Confirmation

After completing your purchase, you may receive an order confirmation containing details of your transaction.

If we are unable to fulfill an order due to product availability, pricing errors, suspected fraudulent activity, or another legitimate reason, we may cancel the order and provide a refund where applicable.

6. Payment

Payment must be completed using one of the payment methods offered at checkout.

By placing an order, you confirm that you are authorized to use the selected payment method.

7. Delivery

We currently ship only within the United States.

We offer free express shipping, with an estimated delivery time of 2–3 business days.

Delivery estimates may vary due to circumstances outside our control.

8. Returns and Refunds

Customers may request a return within 30 days of receiving their order.

We accept returns of both new and used products, subject to our Return and Refund Policy.

Refunds are generally processed within 7 business days after the returned product has been received.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us at contact@ebabel.shop with your order information and, where possible, photographs of the issue.

We will review the situation and provide appropriate assistance.

10. Customer Responsibility

Customers are responsible for providing accurate information when placing an order, including their name, billing information, email address, telephone number, and delivery address.

11. Consumer Rights

Nothing in these Terms of Sale is intended to exclude or restrict any mandatory consumer rights that apply to your purchase under applicable law.

Where applicable law provides consumers with rights or protections that cannot legally be waived, those rights remain unaffected by these Terms.

12. Contact

For questions concerning an order or these Terms of Sale, please contact:

ebabel
37 Bis Rue des Prairies
03200 Vichy, France

Email: contact@ebabel.shop
Phone: +33 7 73 99 56 12