Terms of Service

Last updated: September 12, 2026

Welcome to ebabel. These Terms of Service govern your use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service.

1. About ebabel

Business name: ebabel
Address: 37 Bis Rue des Prairies, 03200 Vichy, France
Email: contact@ebabel.shop
Phone: +33 7 73 99 56 12

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation or security of the website.

You must not use our website to engage in fraudulent, abusive, unlawful, or unauthorized activities.

3. Products

ebabel sells handmade bags and related products.

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and other information displayed on our website are accurate.

Because our products are handmade, individual items may have minor variations in appearance, texture, color, or craftsmanship.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify product information at any time without prior notice.

5. Prices

Product prices are displayed on our website at the time of purchase.

We reserve the right to change prices at any time. A price change will not affect an order that has already been confirmed.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to cancel an order in circumstances such as suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons.

If we cancel an order after payment has been received, the amount paid will be refunded.

7. Payment

Payments are processed through the payment methods made available during checkout.

You agree to provide accurate and complete billing and payment information.

8. Shipping

We currently ship orders only to the United States.

We offer free express shipping, with an estimated delivery time of 2–3 business days, subject to carrier conditions and circumstances outside our reasonable control.

For more information, please see our Shipping Policy.

9. Returns and Refunds

Returns are accepted within 30 days of delivery, subject to our Return and Refund Policy.

Please review the Return and Refund Policy before submitting a return request.

10. Intellectual Property

All content appearing on the ebabel website, including text, photographs, graphics, logos, product images, designs, and other materials, is owned by or licensed to ebabel unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

11. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or modify the website for maintenance, technical reasons, updates, or other legitimate purposes.

12. Limitation of Liability

To the extent permitted by applicable law, ebabel shall not be responsible for losses resulting from circumstances beyond our reasonable control, including carrier delays, technical failures, or events outside our control.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

14. Contact

For questions regarding these Terms of Service, please contact:

ebabel
37 Bis Rue des Prairies
03200 Vichy, France

Email: contact@ebabel.shop
Phone: +33 7 73 99 56 12